Accessibility Statement

At Urban Oasis, we believe that everyone deserves equal access to beautiful design and a seamless online shopping experience. We are fully committed to ensuring that our website and digital content are accessible to all individuals, including those with disabilities.

We are continuously improving the accessibility of our site to enhance usability for all visitors. While we strive to meet or exceed industry standards and guidelines, we recognize that accessibility is an ongoing effort and that some areas may still need improvements due to evolving technology or content from third parties.

Our Commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, which outline best practices for making digital content more accessible. This includes ensuring compatibility with assistive technologies like screen readers, voice recognition software, and alternative input devices.

We regularly audit our website and implement tools to support this goal. Our team works with developers and designers to maintain accessible code, user-friendly navigation, and inclusive design.

Need Help Accessing Urban Oasis?

We are here for you. If you experience any difficulty accessing content or functionality on our website, please reach out. Whether you’re having trouble viewing a product, navigating the site, or completing a purchase, our support team is happy to assist.

Contact Us:

Please include the following when contacting us:

  • A brief description of the issue

  • Your preferred method of communication or response format

  • Any suggestions you may have for improvement

We’ll work with you to ensure you get the information or service you need in an accessible format.

Third-Party Content and Limitations

Urban Oasis may include links to external websites, vendors, or embedded third-party content that we do not control. These sites may not meet the same accessibility standards, and we cannot guarantee their compliance. However, we’re always open to feedback and will do our best to provide alternatives when possible.

Continuous Improvement

Accessibility is not a one-time effort — it’s part of our ongoing commitment to creating an inclusive experience for all. We welcome feedback from our community and encourage anyone who encounters accessibility challenges to share their experience.

Your input helps us improve and make Urban Oasis a better place for everyone.